Close More Leads, Retain Happier Customers
- Sales Strategies Built for Small Businesses -
Why market if you can’t close the deal? Or if poor customer service prompts customers to leave (and badmouth you to their neighbors). As a small business owner, you understand that generating revenue is vital to your success. But it’s easy to get distracted, procrastinate or delegate when it comes to selling yourself and your service.
The good news is that great sales and customer service doesn’t have to feel salesy. And it doesn’t have to consume the time you’d rather spend leading your team or delivering a great service.
At RS Gonzales, we help you build a comprehensive sales strategy that feels authentic, leverages time-saving technology and systems, and empowers you to unlock your business’s full potential.
Build a Sales Machine
Outmaneuver your competition with a streamlined sales process and high-tech solutions.
Optimized Sales Processes
If you don’t respond to a lead within 15 minutes, consider it dead.
A phone that goes to voice mail and a contact form on your website don’t cut it in a world where customers expect lightening-fast communication.
Accelerate your sales cycle with multiple touchpoints that reach customers where and when they want to connect, from text messages to phone calls to self-serve booking widgets.
Savvy Sales Technology
Automation, Artificial Intelligence and outsourcing aren’t just for the big dogs.
Save money and boost productivity with budget-friendly technology solutions, from a CRM to sales automation tools.
Become the small business of tomorrow and free up your team for the customer-facing work technology will never replace.
Five-Star Customer Service
Closing a new customer costs three times more than retaining a happy one. That’s why outstanding customer service should be the backbone of your sales strategy.
Enhance your customers’ experience with consistent communication, transparent pricing and reliable service delivery. Understand your clients’ needs and deliver the personalized solutions that build trust and loyalty.
How it Works
Concierge sales support plus powerful sales software means fewer cold calls, more booked appointments and a faster sales cycle.
Outsource Cold Calling
Do you dread picking up the phone and calling a stranger? If so, you’re not alone. Most business owners shrink from cold calling. But cold calling works. If you avoid it, your sales pipeline may dry up and your business stall. Fortunately, you don’t have to be the one making those calls. As part of our monthly packages, you can hand your least favorite task to our team and watch the booked appointments roll in.
Book More Appointments
Most service-based businesses need a consultation or discovery call before making the sale. You will always be the best ambassador for your business, but that doesn’t mean you need to be the one doing the sales prospecting. We research your ideal customers, find their contact information and reach out via phone, text message and email. Automated workflows accelerate the process from first contact to warm lead ready to buy.
Build Your Referral Network
Referrals are the lifeblood of the thrifty business owner. Why advertise when you have industry peers raving about your service. With our concierge sales service, we can book you appointments with business owners who share your client base. Introduce your services and start building a win-win partnership. Automated reminders let you know when to reconnect with your referrals to nurture these relationships.
Multiply Your Customer Reviews
Let’s face it. A generic text asking your customer for a review just doesn’t get the response you’d like. Customers want to feel special. That’s why we help you make a personalized request for a review. We call your customers, send them a link to your Google Business profile, Yelp or Facebook review page, and stay on the phone while they write the review.
Did you know 50% of inbound sales calls go unanswered everyday??
Meet the Sales force at your fingertips
Revolutionize your sales process with LeadConnector, our proprietary app. Effortlessly manage your leads, track your pipeline stages, call, email and text contacts and respond to reviews. Stay on top of your leads while on the go and respond to your customers’ needs in real-time.
All your leads in one place.
Stay connected and receive calls, texts and emails in the app.
Manage appointments on the go.
Get paid faster with one-click invoicing.
Accelerate Your Sales Today.
Get in touch for a consultation and free, no-pressure audit of your sales, marketing and operations.